Everyone who goes on a Headwater holiday will be emailed a link to our post-holiday questionnaire where they can give us an honest assessment of all aspects of their holiday - everything from how quickly we answer the phone to how clean the hotels were - plus an overall rating and comments about their holiday.
Any feedback collected is posted to our website, so that people can make an informed decision based on past experiences before heading off on holiday. We don’t edit the reviews, the only thing we do is proofread them and alter any typos, where necessary, to ensure they are easy to read for everyone. All reviews will be published (except in certain extreme circumstances), and a member of the Headwater team will respond to any constructive criticisms/comments under the reviews, at their discretion. So, for the real tales, twists and turns of our holidays, look no further than the reviews from our previous travellers.
The hotels were inconsistent and if we had had the lovely small hotels the whole way it would have been ideal .
An excellent trip despite the poor choice of hotels. I would rather more central and basic hotels to maximise time in the cities. Dendermonde and Maldegem didn't see the point of visiting either as nothing at each location. I think the route and hotel placements need rethinking. Bag transfers all worked seemlessly and the bikes were well maintained, although do wonder why you need 27 gears in Belgium, the biggest hill is a bridge!!! Maintenance could be made easier with simpler gearing, which could help reduce the holiday costs.
Belgium is an excellent country for a cycling holiday as its flat, there are lots of designated cycling paths along rivers and canals. These link up many beautiful medieval cities which are well worth exploring and a Headwater holiday allows you to do this at your own pace.
