Everyone who goes on a Headwater holiday will be emailed a link to our post-holiday questionnaire where they can give us an honest assessment of all aspects of their holiday - everything from how quickly we answer the phone to how clean the hotels were - plus an overall rating and comments about their holiday.
Any feedback collected is posted to our website, so that people can make an informed decision based on past experiences before heading off on holiday. We don’t edit the reviews, the only thing we do is proofread them and alter any typos, where necessary, to ensure they are easy to read for everyone. All reviews will be published (except in certain extreme circumstances), and a member of the Headwater team will respond to any constructive criticisms/comments under the reviews, at their discretion. So, for the real tales, twists and turns of our holidays, look no further than the reviews from our previous travellers.
Arrangements were clear, mapping perfect using the app. Bikes were well prepared and ran smoothly.
We arranged our own ferry in place of flying and can recommend Condor from Poole to Guernsey / Jersey.
Overall great experience with excellent suggestions of places to see.
Roads were quiet once away from the main towns but cycle lanes and motor vehicle restrictions ensured safety even in the busy areas of St Helier and St Peter Port.
Overall, I had an excellent time. Norfolk is beautiful and excellent for cycling. I can’t wait to return. And the routes were really excellent for exploring the area.
Well organised trip, good electric bikes, lovely routes, hotels and locations.
Headwater offer the opportunity to explore a region in the best way possible, cycling. Interesting places to visit and a variety of accommodation and food. Great adventures to be had.
Excellent holiday, especially for visiting places of historic interest
Cycling in north Norfolk was a great way to see the area in a bit more detail and offered a good variety of countryside, seaside, country house estates etc to ride through and allowed time to look around if we wanted to. It was great to have the app to tell us our route without having to constantly check a map. The hotels were all very comfortable. Very enjoyable. A few bike issues which was a bit unfortunate but we still had a good time.
A lovely way to see a lovely and interesting part of the country. Our weather was mixed, but that did not prove to be a problem, with a comfy and welcoming hotel waiting at the end of each day. Universally, we were given a warm welcome, and the navigation app was a boon : we didn't get lost at all.
The cycling was a little harder than we had expected, it is rated 1+ but could perhaps have been a 2. One bike that was originally supplied was really in need of a service and was not very good. Having said that once I mentioned this it was changed the next day and the replacement was fine. The shower in the hotel at Holt was very weak but we were told that the water pressure in the area is very low. The last day of cycling is quite tiring though there are quite a few potential stopping places. Overall this was a very good holiday. We used to cycle daily to work but having retired and so cycling less we found this a little more of a challenge.
It was okay but not as good as Headwater's holidays on the Continent. Not so well organised. That said, the routes took us through some lovely villages.
An enjoyable holiday in a part of the country we have never previously visited.
Great experience from booking to departure! Pity about the weather - we got drenched on the first day!
A wonderful way to see the beautiful Norfolk countryside.
