Everyone who goes on a Headwater holiday will be emailed a link to our post-holiday questionnaire where they can give us an honest assessment of all aspects of their holiday - everything from how quickly we answer the phone to how clean the hotels were - plus an overall rating and comments about their holiday.
Any feedback collected is posted to our website, so that people can make an informed decision based on past experiences before heading off on holiday. We don’t edit the reviews, the only thing we do is proofread them and alter any typos, where necessary, to ensure they are easy to read for everyone. All reviews will be published (except in certain extreme circumstances), and a member of the Headwater team will respond to any constructive criticisms/comments under the reviews, at their discretion. So, for the real tales, twists and turns of our holidays, look no further than the reviews from our previous travellers.
Everything worked very smoothly and it was a good experience
A wonderful walk with beautiful and varied scenery. The porterage worked seamlessly well and was always at the hotels in good time.
Generally happy with the arrangements made, the information supplied and the personal touches provided by the Headwater staff. Thank you
From start to finish the experience was smooth and seamless. From the initial booking the service from your agent Toni was 5*.The itinerary was very well laid out, the guide book was extremely detailed and generally easy to follow. The hotel transfer of the main luggage was a godsend.The Camino itself was very well organised. Generally the hotels were above bar and the service was extremely good. At no point did I have any problems out there. The route gave a good variety of terrain along the coast, through small towns and woodland area. The weather ranged from amazingly hot and sunny in portugal to wet and colder in galicia but all part of the journey. It did not detract at all from the overall experience. Also the safest i've felt travelling ever on a holiday!
You meet a variety of people along the way from countries from all around the world all travelling for their own reasons being religious, spiritual, active holidays etc. I wouldn't say mine was spiritual as such but it was a brilliant way of zoning out from life back home and resetting the mind. You start your walks thinking, then you run out of things to think about and then you just keep walking to your next destination truly appreciating everything around you. The satisfaction when you reach your final destination cannot really be described properly. Receiving your certificate of distance travelled and your compostela tells you that your feet did not travel in vain. I would book with confidence😊.
Our Portuguese Coastal Way to Santiago has been amazing and the trip has been made even more enjoyable with the excellent service from Headwater. The management of hotels, bag transfers, and availability of support has been excellent. Thank you.
An excellent holiday - well organised and very helpful staff -Andrew Palmer was great. The hotels were excellent - clean and mostly modern with really positive staff.Thank you
