Everyone who goes on a Headwater holiday will be emailed a link to our post-holiday questionnaire where they can give us an honest assessment of all aspects of their holiday - everything from how quickly we answer the phone to how clean the hotels were - plus an overall rating and comments about their holiday.
Any feedback collected is posted to our website, so that people can make an informed decision based on past experiences before heading off on holiday. We don’t edit the reviews, the only thing we do is proofread them and alter any typos, where necessary, to ensure they are easy to read for everyone. All reviews will be published (except in certain extreme circumstances), and a member of the Headwater team will respond to any constructive criticisms/comments under the reviews, at their discretion. So, for the real tales, twists and turns of our holidays, look no further than the reviews from our previous travellers.
Already recommended it to my neighbor! The agents were very responsive and the tour was well-designed.
I've had a number of cycling holidays with Headwater all of which have been managed well by helpful staff.
I have been on 3 Headwater cycle tour holidays now and all have been excellent. The routes, accommodation and arrangements have all been very good. I have enjoyed visiting the countries immensely.
Good planning and close attention to detail. Everything was as we'd hoped
Love the freedom of cycling and having my luggage forwarded!
Cycling in the Peloponnese began in the mountains where it was quite cold mid September.
The routes are mainly on lovely roads with no traffic and great panoramas.
Road surface varies from really good, to not to good, but small tracks are on the whole, good.
It’s not too hot in September but a lot of restaurants have closed too, so better to take something to sustain you during the ride. The Greeks are warm friendly people and they always give big portions at very reasonable rates.
The bikes and the app were brilliant. One bike was faulty on morning one and the local partner answered his phone straight away and told us how to fix the problem - (re position magnet on back wheel) He (Yiannis) was great . We had a great time and all the logistics worked . The app is incredibly precise and the fact that it beeps when you are off course reduced all our anxiety about map reading !! This was important as we had 4 days of extreme heat - 35/36 in the shade and didn’t want to get lost !! The bikes were good - robust tyres which was important as road surface v bumpy and rutted at times - no problem for us and great that no punctures were had . One exception : The driver who picked us up at Petra drove us to the wrong drop off point with the bikes - Spili - which was annoying so we cycled back half way so as not to miss all the bypassed route
This was an outstanding holiday, fantastic cycling route mapped fantastically by Headwater, through quiet roads across the Greek countryside, good distances each day. Bikes provided were fabulous, near new, in perfect condition. Collection and transfers perfect, and return to Athens accommodated out needs. Overall brilliant experience and would use Headwater again without hesitation and as a first choice of cycle tour company.
Organisation hard to fault. We have had no problems with any of the 5 Headwater holidays. "Add ons" to holiday accomodated with no issues.
Cycling was underated, the routes were amazing. The hotels were overated. EG: advertised outdoor pool and spa. There was no spa and the pool was green and unusable.
A good holiday to view Greek archaeology.
Nice time of year to cycle although a little chilly in the evening. Cycle routes were good to excellent regarding scenery/road quality. Avoid Easter weekend as very few restaurants are open in Tripoli.
I thoroughly enjoyed this trip and loved to see the contrasts in scenery/season as you move down from the mountains to the coast. The archaeological sites were well worth visiting, some are really quite extensive. Hotels were all good with very friendly staff/owners and copious breakfasts and plenty of options in all places for getting meals in the evening. Local agent was great when setting us up with the bikes and letting us know about bag transfer arrangements. He also pre-warned us about loose dogs in some areas - these are very territorial but only for a very short distance so we kept our heads down and cycled through them - sometimes using the boost on our e-bikes to get through more quickly!
